Login Troubleshooting


If you have followed the steps in the How do I access Remine Mobile? article and still cannot log in, here are some possible solutions.

I see an Incorrect Email and/or Agent ID error:

We verify that you are an active agent using the email associated with your MLS account, so it's the only email we have on file. If you'd like to change the email associated with your MLS account, contact your MLS. Otherwise, after you log in to Remine Mobile, you can change your preferred email for Remine communications on the Profile tab.

Double-check your MLS agent ID. It may be a series of letters instead of numbers. 


I never received an email with a link:

Sometimes it takes a minute or two for the email to arrive. If it still hasn't arrived after that time, check your spam or junk folder.

If the email isn't anywhere to be found, try logging in again on the desktop version to have the email resent to you.


I clicked the link in the email, but I'm still not logged in:

Make sure you're opening the email on the mobile device where you've downloaded Remine Mobile.

The link in the email is a magic link, meaning it should navigate you directly to Remine Mobile and log you in immediately. 


If you're still experiencing login issues, submit a ticket so our team can help you.

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